BetRivers Review
BetRivers Casino is an online casino available to players and New Jersey and Pennsylvania, while also the new home of the previous SugarHouse Casino.
Forming part of Rush Street Gaming, this corporation already owns two land-based casinos in Pennsylvania; one in Philadelphia and one in Pittsburgh.
They also offer an online casino and sportsbook within Pennsylvania and New Jersey.
Here’s what BetRivers has to offer new players.
| TYPE | BONUS VALUE | WAGER REQUIREMENTS | TERMS AND CONDITIONS |
|---|---|---|---|
| NJ Welcome Bonus | $500 | 10x | To be eligible, you must reside in New Jersey. Players must make a single deposit of $10+ using Bonus Code CASINO500 at the time of the first deposit. |
| PA Welcome Bonus | $250 | 1x | To be eligible, you must reside in Pennsylvania. Players must make a single deposit of $10+ using Bonus Code PACASINO250 at the time of the first deposit. |
We have to admit, coming into this BetRivers review, we thought we would find more BetRivers bonuses. But the operators of this site have opted to go with only one. The rest are time-limited, seasonal offers that come and go frequently.
So, what does the BetRivers welcome offer look like? Well, that depends on whether you live in New Jersey or Pennsylvania.
New Jersey players can enjoy a 100% deposit match up to $500 when making their first deposit with the code CASINO500. This bonus has 10x wagering requirements.
For those of you in Pennsylvania, there’s up to $250 worth of bonus money to be claimed upon your first deposit using the code PACASINO250. Best of all – this welcome offer comes with a wagering requirement of just 1x!
BetRivers Casino Offers
You can definitely tell BetRivers is more of a sportsbook site than a casino, based on what there are for promotions.
The majority of offers are tailored towards sports bettors, however, there are still a few promos available for casino players.
Make sure you have an account before opting in!
King Cash Community Chat
Every day of the month, King Cash has a new prize for you. Log in and join the Community Chat to participate in great promotions and games, hang with other players, and win great prizes!
Events and prizes change monthly, so check back often to see what King Cash has in store for you.
BetRivers Casino VIP Program
BetRivers’ online casino is known throughout Pennsylvania and New Jersey for its generous iRush Rewards loyalty program.
The loyalty program is tiered, so the more points you earn the better the rewards as you advance up the ten different tiers.
The higher your level, the better your Bonus Store Points earning power and the more generous the rewards.
The bonus points are yours to redeem at the Bonus Store however you choose.
As you progress through the levels of the program, you’ll find most prizes come in the form of casino bonuses, but players who make it past level 7 can get special comps, including complementary food, bonus play, and exclusive access to the VIP lounge at the Pittsburgh Rivers Casino.
Games Collection
BetRivers’ extensive back catalogue features a few exclusive titles.
The majority of games are provided by NetEnt, which is known in the gaming industry for its fun bonus rounds, high rate of return on slots, and cutting-edge graphics.
Other titles are provided by IGT, NextGen, and WMS.
Online Slots
BetRivers Casino has over 200 online slots for players in PA. New titles are released all the time, and you’ll find lots of popular titles in their library, including Gonzo’s Quest, Jack Hammer, and BloodSuckers.
Popular progressive jackpot slot Divine Fortune is on the site, as well as Mercy of the Gods, which typically has a five-figure payout attached.
Slot players will be extremely happy when they play with this PA online casino.
Table Games
BetRivers offers a selection of table games that’s friendly to players. Blackjack, for example, always comes with a 3:2 payout on naturals, and the dealer must always stand on 17.
You can choose from both IGT and NetEnt blackjack, which tend to have slightly separate rules.
Roulette is also available. Crucially, European roulette is available, which is far friendlier to players because the wheel only has a single ‘0’.
There are also American and French variations.
There are two variations of Baccarat available at BetRivers.
Other
Players in both PA and NJ will also find a great selection of live dealer tables.
Video poker is heavily catered to on BetRivers. You’ll find a number of variations, including Jacks or Better, Double Double Bonus Poker, and Triple Play Draw Poker.
Video poker fans will have plenty of options to spend their time on.
VIP players who make it to a new tier can acquire scratch-off cards.
These are completely free and come with a minimum bonus win, so it’s well worth trying to take advantage of these cards when they become available.
Virtual sports are available 24/7. BetRivers offers one of the best virtual sports experiences in PA, according to its regular players.
Withdraw & Deposit
If you want to create an account with BetRivers, you need to be aware of the different banking options on offer.
You don’t want to waste your time going through the registration process only to discover that they don’t offer your payment method of choice.
Banking with BetRivers Casino
BetRivers has a variety of different banking options available. All transactions are processed in USD and the minimum deposit/withdrawal for the majority of payment methods is $10.
This casino also has a cool RushPay feature, which allows withdrawals to be approved instantly. BetRivers has one of the fastest cashouts of any online casino in the USA.
The best deposit methods for getting your money into your account fast include credit/debit cards, PayPal, and online bill pay. In most cases, you’ll find the money in your casino wallet within a few minutes.
You can also pay with cash through 7-Eleven PayNearMe or by visiting the Rivers Casino cage in Pittsburgh.
For larger deposits, you may want to consider using wire transfers. However, be aware that these can come with additional fees.
Withdrawals can usually be made through the deposit method you used. This is an advantage as many casinos don’t offer withdrawal through banking options like PayPal.
Payment Methods
BetRivers is such an established name that rejection rates for deposits are lower than average.
Here are the main payment methods you can use when banking with BetRivers:
- Credit/debit card
- PayPal
- E-check
- Physical check
- 7-Eleven PayNearMe
- Cash at the casino cage in Pittsburgh
- Play+ prepaid card
- Online wire transfer
| Payment Method | Example / Information | Average Deposit Time | Average Withdrawal Time |
| BetRivers Play+ Card | Fund with your bank card use at ATM’s. | Instant | Instant |
| ACH/eChecks | Provide bank account information. | Instant | 2 – 5 business days |
| Credit/Debit Card | Visa and MasterCard | Instant | — |
| PayNearMe | Maximum daily deposit of $500, monthly max of $10,000 | Instant | — |
| Check in the mail | — | — | 10 – 14 business days |
| Cash at Rivers Casino Cage | Bring a valid piece of government-issued I.D and your casino account information with you. | Instant | Instant |
Most players report that using a prepaid card, PayPal, or paying via cash are the best options for guaranteeing a fast, hassle-free transaction.
Site Features and User Experience
BetRivers is powered by Rush Street Interactive. Both the casino and the sportsbook are fully integrated, thus allowing fast switching between the two.
Your wallet is also shared between both platforms.
All games can be accessed through your computer directly, so there’s no need to download any third-party apps to play.
Although it’s easy to find your favorite game and navigate around the site, people on slower Internet connections may find that the heavy focus on graphics will slow everything down.
This can be frustrating if you don’t have a heavy-duty Internet connection.
Mobile Casino App
The mobile experience is almost exactly the same as the desktop client. Players have full access to the cashier, the sportsbook, the casino, and the usual selection of bonuses.
What’s special about the mobile casino app is that you’ll have access to every single game on the platform. The majority of mobile apps have a reduced selection of games.
The mobile casino is available on both iOS and Android devices.
Customer Support
The customer service team is known for its fast turnaround of queries.
How to Contact BetRivers Casino
The customer support department at BetRivers centers primarily on the Help Center found on the topmost tab.
You’ll find a comprehensive FAQ section on the pop-out window and the option of sending the support team a message.
The easiest way to get in touch with BetRivers is through the live chat system. This live chat feature is available between the hours of 9:30 am and 2 am.
It usually takes just a couple of minutes to get connected to a support agent.
The second way to contact BetRivers is to drop them an email through the contact form on the website.
Email turnarounds can be as short as just a couple of hours, which is handy if there’s a big queue for the live chat support option.
Unfortunately, the lack of a customer support line to call can make it difficult when you have a larger problem you need to escalate to someone more senior.
Registration with BetRivers Casino
Signing up with BetRivers Casino won’t take longer than a few minutes. Just click on the ‘Join Now’ button on the top-right of any page on the platform.
You’ll be taken to a page where you must enter some pieces of personal information.
Some of the information you’ll need to enter includes your email, address, and Social Security number.
Make sure there are no typos as you’ll need to verify your identity when you attempt to make your first withdrawal.
Once you’ve completed all the required fields, you’ll receive a confirmation email. Click on the verification link and your account will be good to go.
When you withdraw for the first time, BetRivers Casino will ask you to submit a picture of a piece of photo ID.
This must be a clear picture and it must be government-issued. For example, a passport or a driving license would be sufficient.
Expect to wait between 24 hours and 72 hours to receive a response, depending on how busy they are.
Responsible Gambling
BetRivers Casino is committed to responsible gambling. That’s why there are a number of tools you can take advantage of to better control your gambling habits.
One option open to you is to set spending limits on your account. Once you exceed this spending limit, you’ll need to wait until it refreshes before you can make any further deposits or make any wagers.
If you feel like you need to take a break from the platform, you can opt for self-exclusion. A self-exclusion order will suspend your account for a specific period of time.
You will still be able to log in, but you won’t be able to do anything other than withdrawing any remaining funds.
These orders cannot be ended prematurely.
How to Delete an Account with BetRivers Casino
It’s possible to delete your account with BetRivers Casino. It usually takes up to 24 hours to delete your account.
All you have to do is get in touch with BetRivers and ask them to delete your account. You don’t need to tell them why you want to delete your account. They also won’t ask you why you’re leaving the platform.
Naturally, this is an irreversible process. You won’t be able to get your account back after you’ve deleted it, so make sure you’re sure of your decision before you make a request.
Security, Privacy, and Fair Play Guaranteed
BetRivers is about as secure as you could ask for. It utilizes 128-bit encryption, which in normal language makes this online casino platform as secure as any bank in the nation. Your information is fully protected against theft by third-party attackers.
This casino is also committed to giving players control of their data.
As well as a comprehensive privacy policy explaining how BetRivers uses your data, you should know that they won’t share or sell your data without your permission.
Like all casinos in the nation, online casinos must submit to auditing by their respective state gaming authorities.
BetRivers is no exception and their platform is regularly inspected to ensure that players are treated fairly when they wager their hard-earned dollars.
BetRivers Casino: Our Conclusion
BetRivers Casino has a solid online and offline offering, utilizing their experience to produce a gaming experience that’s simply unrivaled.
With low wagering requirements on bonuses, they represent excellent value to casino players. What’s more, BetRivers also boasts a jam-packed game catalog and an excellent VIP loyalty program.
In conclusion, BetRivers is an exciting online casino that provides an incredible gaming experience in NJ, PA, and beyond.
